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Wellsfargo says I owe them even though I paid them off?

Author : TheRookster

Submitted : 2017-06-13 02:00:47    Popularity:     

Tags: Wellsfargo  owe  paid  

I paid my wellsfargo student credit card completely off about a month ago, I received a e-mail today saying that I owed them 95$ even though my account has been 0 d out for the past month. Is this normal? What should I do. Also the credit card has been c

Answers:

and ask them what it is, you have statements showing a 0 balance, discuss this with them we can't tell you

There is what's called "residual interest". That is interest that is due between the closing date of your last statement and the date your payment is posted to your account. That's my guess where the $95 came from. You'll have to check with WF for the exact reason for the $95.

If its between a large bank and someone who doesn't know where the dollar sign goes, I'm guessing the bank is correct.

But prove you paid it and they will remove it.

Call them on the phone and ask them what the outstanding balance is for.

It could be a fee but I don't see any Wells Fargo student branded cards with annual fees -- and actually I don't see *any* Wells Fargo card, period, with a $95 fee.

Is it exactly $95.00, or about that much? A fee will be an exact amount.

It's possible that when you "paid the card off" you only paid the statement balance, and that did not include charges you made after the statement end date. Did you ever set up an online login? You should be able to see where it came from. Otherwise call the number on the back of your card and just ask.

It's likely that 95 smackers is FEES, not "money you've spent"....

My credit union did that to me too. I had closed my account about 7 years ago and they sent me a notice that I owed them several hundred dollars.. They didn't/couldn't say what it was for, so I paid it to avoid legal action. I felt like I had been robbed because I knew I didn't owe them anything. Crooks.

It could be add'l interest but your best option is call and find out exactly where the balance came from

Ask for proof of the debt.



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